Techniseal ensures that its clients’ rights and privacy are respected at all times. This Privacy Policy describes the types of personal information that we may collect from you, as well as how and why we use it.
When you visit www.techniseal.com and make purchases online, you agree to the following terms and conditions.
1. TYPE OF INFORMATION WE COLLECT
When you purchase a product online or are in contact with us via any other form (contest, survey, warranty, etc.), you are providing us with personal information, such as:
- Name;
- Mailing address;
- Email address;
- Phone number;
- Credit card details.
Some information is required in order to process the transaction and send your order to you. This information is usually identified with an asterisk (*). Additional information may also be requested to help us serve you better. Whether you provide this information is optional and at your discretion.
2. WHY WE COLLECT THIS INFORMATION
As mentioned above, we need to collect certain information to be able to serve you. This information is used for the following purposes:
- To process your order (payment, shipping, etc.);
- Answer questions pertaining to your order;
- Contact you, if needed;
- Send you personalized offers based on your purchase preferences;
- Continually improve your customer experience.
3. HOW WE USE YOUR PERSONAL INFORMATION
We will never disclose your personal information to a third party unless required to do so by law, or in response to legal process or law enforcement requests.
4. PROTECTION OF PERSONAL INFORMATION
We have implemented the proper IT security measures to protect the personal information collected and to safeguard it against theft, loss and unauthorized communications. Moreover, we ensure that all our employees sign a confidentiality agreement in accordance with this Policy.
At Techniseal, we take great pride in preserving the trust you have placed in us by shopping at our website.
5. USE OF COOKIES
When visiting our website, you may see a message informing you about cookies and requesting your permission to install them on your computer.
Cookies are files stored on your computer that give information about how you use our website. They allow us to personalize your browsing experience based on your preferences, and they help us better understand which products are of interest to you.
You may accept or reject cookies at any time. You can automatically allow or block them by default in your web browser’s settings. Disabling cookies will not prevent you from having an optimal browsing experience on our website.
Please note that we reserve the right to change, add to or update this Policy with no other notice than posting the new terms on this page. It is therefore your responsibility to read this Policy regularly if you make transactions on our website.
For more information, please contact a customer service representative at 1 800 363-7560 from 8 a.m. to 5 p.m. , Monday to Friday, or email us at orders@techniseal.com.
You can reach out to our Chief Privacy Officer for any privacy related inquiries at dataprivacycanada@crh.com